Our Team

physioflex team photo at the gold coast triathlon

Our Team

Meet our team! Whatever your passion (or passions!), they’ll provide the support and guidance you need to get you back to enjoying them again.

James O'Rourke Gold Coast Physio Southport

James O’Rourke


Bond University and UTAS
Doctor of Physiotherapy and Bachelor of Exercise Science

Orthopedic and Post surgical specialties including post shoulder, knee and hip replacements

NDIS and exercise program prescription Interest including supervised exercise

James holds a Doctor of Physiotherapy and a Bachelors Degree in Exercise Science from Bond University receiving first in his class with Evidence Based Research.

James has a special interest in neck and back pain, feeling he can make a profound impact on patients’ lives with conservative management made through small changes to daily life. He also combines this with an exercise and movement-based approach plus adjunct treatments such as massage for short term relief and to enable pain-free movement. James also has a keen interest in high performance training including power, strength, speed and agility. He is particularly interested in post-surgical hip and knee replacements and rehabbing all shoulders post-surgery. 

James decided on a Physiotherapy career due to his love for exercise, sport, interest in the human body and its’ complex pain pathways. He loves building relationships with patients and gaining commitment between them and himself to create change in their function and quality of life. James states that he will be willing to try any clinical approach to optimise the care of his patients. He aims to continually challenge himself, to widen his scope of skills and improve his understanding of patient experience. 

Jordan Cleland Physiotherapist Southport

Jordan Cleland


BA Science in Sports Therapy
Masters Physiotherapy
Dry Needling

Kinesio Taping specialisation 

Jordan Cleland has over 5 years of Physiotherapy experience and has seen over 1000 clients. He completed a Bachelor of Science in Sports Therapy at the University of Teeside in Scotland, with specialisation in musculoskeletal injuries. He then completed a Masters’ degree in Physiotherapy.

Jordan worked in professional football (soccer) in Scotland for 10 years, and recently made the following reflection, “I decided, with my family, to move across the world to gain valuable experience in Australia. I have since fallen in love with the place and now call the Gold Coast home.” Jordan goes on to say, “My interest in Physiotherapy started from a young age following a major injury while playing professional sports. During my time at University, I worked with various soccer and rugby teams, expanding my skills and knowledge in the treatment and rehabilitation of lower limb injuries. More recently, I was Head of Medical at Partick Thistle Football Club (Glasgow). It is one of my most proudest achievements.”

Jordan is passionate about using various combinations of manual therapy, education and exercise programming to assist individuals in their journey back to optimal condition. Jordan says that “More specifically, I have a strong background in sports massage, dry needling, joint mobilisations and kinesio-taping. I enrol a patient centred approach and use evidence-based practise to achieve the best possible outcomes while also educating in injury reduction and prevention strategies.”

Mike Clair Physio Southport

Mike Clair


Hon BA Kin (Human Movement Science)
D. Phty (Doctor of Physiotherapy)
Dry Needling

NDIS specialisation with supervised exercise prescription

New South Wales Work cover, insurance and Qld Workcover competent 

APA Member

Mike holds a Doctor of Physiotherapy from Bond University, together with a Bachelor of Kinesiology (with honours) from Western University, Canada.

Mike has several years’ experience as a Physiotherapist in the private sector, with a particular interest in sports rehabilitation and performance, supporting his clients to return to their optimal function. Mike has enjoyed working with sports clubs and athletes, ranging from weekend-warriors to working with the Australian Rugby Union U20 team. Mike uses a combination of dry needling and manual therapy to support his clients.

Mike also has a special interest in foot injuries and foot pain, having conducted research in the clinical area of foot pathologies. His area of focus is Plantar Fasciitis and the effect of strength interventions. His most recent publication was in the Journal of Physical Therapy and Sport: Strength Training for Plantar Fasciitis and the Intrinsic Foot Musculature: A Systematic Review. Mike has a novel way of treating foot pathologies and is awaiting publication for his most recent research.

Mike has a gentle and caring approach, and absolutely knows his stuff. Born in Canada, Mike ventured to Australia in 2013 to undertake his post-graduate studies. He fell in love with the beautiful Gold Coast lifestyle and Australian people. During his pastime, Mike enjoys golf and ice hockey, resistance training, hiking and running. He completed his first Marathon in 2017, which he cites as one of his proudest personal achievements.

Gold Coast Massage therapist

Riko Taylor

Remedial Massage Therapist

Remedial Massage Therapy Q Academy Queensland 2007
AMAT Member

Originally from Japan, Riko Moved to London at 20 years of age to study and work. Riko has now been a remedial massage therapist on the Gold Coast for over 15 years. Her massage style is completely unique and has a lot of clients asking where she learnt her craft.

Riko loves discovering new techniques for each of her clients. She strives to achieve the ultimate experience for every client by creating an ambient space stimulating all of the senses with calming music, dim lighting, beautiful towels and a very unique massage process.

Riko specialises in:

– Neck and shoulder pain
– Chronic pain such as fibromyalgia, whiplash from motor vehicle accidents and long standing lower back pain.
– Before and after an operation or surgery
– Headache or a migraine
– Chest and rib pain that can sometimes cause shortness of breath
– Pregnancy pain

And will use the following techniques to help achieve her results:

Remedial massage | Sports massage | Relaxation massage | Pregnancy Massage | Reflexology | Myofascial Release
Trigger Point Therapy | PNF (Proprioceptive Neuromuscular Facilitation Stretching) | MET (Muscle Energy Techniques )

ben mack physioflex

Ben Mack


BExSc (Bachelor of Exercise Science) – 2005
MPhys (Masters of Physiotherapy) – 2008
CROP – Cardiorespiratory and Orthopedic Specialty Courses RBH – 2009
PACCMAN – Post acute Clinical Care and management Specialty course RBH – 2010
APA member – 2010 – 2015
Dry Needling 2010

Ben holds a bachelors degree in Exercise Science and post graduate Masters degree In Physiotherapy from Griffith University. He has worked extensively within private practice treating many elite national athletes of varying sports as well as many local sporting teams, the Mater Childrens and Adults hospitals and has worked rurally in Queenslands St.George and Roma Hospitals.

He uses a variety of techniques to help clients achieve the best possible results. Ben undertook various courses in cardiorespiratory and orthopedics at the Royal Brisbane Hospital and uses these courses in combination with various other manual therapies, pilates and rehabilitation exercises to help manage and treat his patients.

A previous middle distance track and field national athlete, Ben is now interested in most sports and uses his elite sporting background experience and exercise science degree to aid physiotherapy assessments and treatments. He has had extensive experience with hamstring strains, ACL and MCL knee injuries, and ankle sprains. His background has enabled him to work with a significant number of middle to long distance runners and experience treating sporting injuries, patellofemoral pain, osgood schlatters, achilles tendonitis, and calf pain.

Ben also worked within a team clinic of orthopedic screening physiotherapists where he and his team were responsible for the management and rehabilitation of chronic disease and post-operative orthopaedic patients, including knee, hip and shoulder arthritis plus rotator cuff repairs, ACL Knee Reconstructions, hip and knee replacements, and various other musculoskeletal conditions.

Joe Faalogo


Bachelor of Health (Physiotherapy) – 2000
Western Acupuncture
Sports and children physiotherapy

Joe is a highly accomplished Physiotherapist, with over 18 years’ experience as a sports, children and musculoskeletal Physiotherapist. He is a leading expert in Western Acupuncture and has a loyal following of clients who have trusted him over the years.

Joe has operated at senior levels of elite rugby union, including as head coach of the Gold Coast Eagles Rugby Union for 10 years, Gold Coast Cyclones Director of Rugby, and Queensland Country Coach.

He is thorough and attentive, and his point of difference is that he empowers his clients to reach and sustain a state of physical well-being, so that they can do all those things that they love. Joe provides immediate relief for current pain symptoms but is particularly skilled at taking a step back and uncovering the root cause. This then allows him to provide his clients with a pathway to manage the underlying cause so that they can get back to a normal range of function.

Born in Samoa, and raised in Auckland, New Zealand, Joe cites his proudest personal achievement as being a father of his beautiful son (who he, admirably, home-schools!). Outside of work, Joe enjoys rugby, golf and raising his son. Joe is very much looking forward to continuing what he says is his “calling in life”, by serving our local Southport and extended community.


Jenny Lewis

Reception & Administration

Jenny has developed an extensive knowledge of allied health and administrative services after having joined the PhysioFlex team in 2010. She has extensive customer service experience and will be more than happy to assist you with bookings, prices or general information about our practice.

Ingerid Bauger

Reception & Administration

Having graduated with a law degree in Norway, Ingerid possesses the skills to continue to progress PhysioFlex Administration. She is also continuing her education within Australia and further her law studies whilst leading the PhysioFlex front desk.