Our Team

physioflex team photo gold coast physio

Our Team

Meet your team of Gold Coast Physiotherapists. Whatever your passion (or passions!), they’ll provide the support and guidance you need to get back to enjoying them again.

Joe Faalogo

Lead Physiotherapist
Bachelor of Health (Physiotherapy) - 2000
Western Acupuncture
Sports and children physiotherapy

Joe is a highly accomplished Physiotherapist, with over 18 years’ experience as a sports, children and musculoskeletal Physiotherapist. He is a leading expert in Western Acupuncture and has a loyal following of clients who have trusted him over the years.

Joe has operated at senior levels of elite rugby union, including as head coach of the Gold Coast Eagles Rugby Union for 10 years, Gold Coast Cyclones Director of Rugby, and Queensland Country Coach.

He is thorough and attentive, and his point of difference is that he empowers his clients to reach and sustain a state of physical well-being, so that they can do all those things that they love. Joe provides immediate relief for current pain symptoms but is particularly skilled at taking a step back and uncovering the root cause. This then allows him to provide his clients with a pathway to manage the underlying cause so that they can get back to a normal range of function.

Born in Samoa, and raised in Auckland, New Zealand, Joe cites his proudest personal achievement as being a father of his beautiful son (who he, admirably, home-schools!). Outside of work, Joe enjoys rugby, golf and raising his son. Joe is very much looking forward to continuing what he says is his “calling in life”, by serving our local Southport and extended community.

Mike Clair

Physiotherapist
Hon BA Kin (Human Movement Science)
D. Phty (Doctor of Physiotherapy)
Dry Needling
APA Member

Mike holds a Doctor of Physiotherapy from Bond University, together with a Bachelor of Kinesiology (with honours) from Western University, Canada.

Mike has several years’ experience as a Physiotherapist in the private sector, with a particular interest in sports rehabilitation and performance, supporting his clients to return to their optimal function. Mike has enjoyed working with sports clubs and athletes, ranging from weekend-warriors to working with the Australian Rugby Union U20 team. Mike uses a combination of dry needling and manual therapy to support his clients.

Mike also has a special interest in foot injuries and foot pain, having conducted research in the clinical area of foot pathologies. His area of focus is Plantar Fasciitis and the effect of strength interventions. His most recent publication was in the Journal of Physical Therapy and Sport: Strength Training for Plantar Fasciitis and the Intrinsic Foot Musculature: A Systematic Review. Mike has a novel way of treating foot pathologies and is awaiting publication for his most recent research.

Mike has a gentle and caring approach, and absolutely knows his stuff. Born in Canada, Mike ventured to Australia in 2013 to undertake his post-graduate studies. He fell in love with the beautiful Gold Coast lifestyle and Australian people. During his pastime, Mike enjoys golf and ice hockey, resistance training, hiking and running. He completed his first Marathon in 2017, which he cites as one of his proudest personal achievements.
Gold Coast Massage therapist

Riko Taylor

Remedial Massage Therapist
Remedial Massage Therapy Q Academy Queensland 2007
AMAT Member

Originally from Japan, Riko Moved to London at 20 years of age to study and work. Riko has now been a remedial massage therapist on the Gold Coast for over 15 years. Her massage style is completely unique and has a lot of clients asking where she learnt her craft.

Riko loves discovering new techniques for each of her clients. She strives to achieve the ultimate experience for every client by creating an ambient space stimulating all of the senses with calming music, dim lighting, beautiful towels and a very unique massage process.

Riko specialises in:

- Neck and shoulder pain
- Chronic pain such as fibromyalgia, whiplash from motor vehicle accidents and long standing lower back pain.
- Before and after an operation or surgery
- Headache or a migraine
- Chest and rib pain that can sometimes cause shortness of breath
- Pregnancy pain

And will use the following techniques to help achieve her results:

Remedial massage | Sports massage | Relaxation massage | Pregnancy Massage | Reflexology | Myofascial Release
Trigger Point Therapy | PNF (Proprioceptive Neuromuscular Facilitation Stretching) | MET (Muscle Energy Techniques )

Ben Mack

Physiotherapist
BExSc (Bachelor of Exercise Science) - 2005
MPhys (Masters of Physiotherapy) - 2008
CROP - Cardiorespiratory and Orthopedic Specialty Courses RBH - 2009
PACCMAN - Post acute Clinical Care and management Specialty course RBH - 2010
APA member – 2010 - 2015
Dry Needling 2010


Ben holds a bachelors degree in Exercise Science and post graduate Masters degree In Physiotherapy from Griffith University. He has worked extensively within private practice treating many elite national athletes of varying sports as well as many local sporting teams, the Mater Childrens and Adults hospitals and has worked rurally in Queenslands St.George and Roma Hospitals.

He uses a variety of techniques to help clients achieve the best possible results. Ben undertook various courses in cardiorespiratory and orthopedics at the Royal Brisbane Hospital and uses these courses in combination with various other manual therapies, pilates and rehabilitation exercises to help manage and treat his patients.

A previous middle distance track and field national athlete, Ben is now interested in most sports and uses his elite sporting background experience and exercise science degree to aid physiotherapy assessments and treatments. He has had extensive experience with hamstring strains, ACL and MCL knee injuries, and ankle sprains. His background has enabled him to work with a significant number of middle to long distance runners and experience treating sporting injuries, patellofemoral pain, osgood schlatters, achilles tendonitis, and calf pain.

Ben also worked within a team clinic of orthopedic screening physiotherapists where he and his team were responsible for the management and rehabilitation of chronic disease and post-operative orthopaedic patients, including knee, hip and shoulder arthritis plus rotator cuff repairs, ACL Knee Reconstructions, hip and knee replacements, and various other musculoskeletal conditions.

Ingerid Bauger

Reception & Administration
Having graduated with a law degree in Norway, Ingerid possesses the skills to continue to progress PhysioFlex Administration. She is also continuing her education within Australia and further her law studies whilst leading the PhysioFlex front desk.

Jenny Lewis

Reception & Administration
Jenny has developed an extensive knowledge of allied health and administrative services after having joined the PhysioFlex team in 2010. She has extensive customer service experience and will be more than happy to assist you with bookings, prices or general information about our practice.