Our Team

Dry Needling -Manual Medicine Australia Level 1&2 2024 

APA Member 2022- Current 

BSc Physiotherapy, Honours 2018 -Trinity College of Dublin, Singapore Institute of Technology 

Diploma in Physiotherapy -Nanyang Polytechnic 2017 

Physiotherapist for Singapore’s first qualified Olympic canoe sprint athlete, Paris Olympic 2024 

Orthopaedic Public Forum for Knee/Spine Physiotherapist presenter 

Physiotherapist insight for Chinese Newspaper article on Ageing and knee pain & the exercises to help.

Languages Spoken: English, Chinese / Mandarin. 

Sarah is the youngest of 6 children and graduated with upper 2nd class honours from Trinity College of Dublin and went straight into the public service in Singapore. Sarah is a Chinese / Mandarin speaking Physiotherapist and has had the experience of working with clients in various settings, be it inpatient post operative total hip replacement or outpatient shoulder pain from overuse. Group classes for osteoporosis and knee osteoarthritis to improve one’s bone health and strength is another way she can engage her clients. 

Sarah recently migrated to Australia to join her husband and is loving being back on the Coast. Her past professional sporting experience in canoe sprint also blended with her skills as a physiotherapist by covering the Singapore canoe sprint athlete through the Paris Olympic campaign. That was a career highlight and shows her ability to cater to the active population on the Coast, especially the paddle athletes. 

Sarah is inquisitive and believes in treating the root cause of an issue to be able to achieve the best possible outcomes for her clients. At times, working to relieve their pain through manual techniques of mobilisation, soft tissue therapy and dry needling is the first step before exercise therapy. The injury rehabilitation process is never an easy journey, but Sarah will be working with you every step of the way. 

Sarahs Key professional interest areas:

• Group classes like osteoporosis and knee osteoarthritis classes. Combines her experience in sports and strength building and helps the clients become active safely. 

• Scoliosis: intriguing methods of management with Schroth techniques and concepts. Common occurrence with low back pain.

• Headaches & Migraines, interest with it being a common occurrence and can be treated not only with medications. 

• Occupational rehabilitation and functional capacity assessments, finds it novel as compared to Singapore and feels this is key to enabling clients to get back into work.

Sarah had personal experiences with her own injuries throughout her sporting and kayaking career and also witnessed her grandmother live with a stroke. This gave her terrific insight into the Physiotherapy career and why she loves what she does today. Sarah loves the variety and the challenge, gaining a new connection and learning experience from every client that she has. Sarah is a team player, loyal, a Brazilian jujitsu champ, a paddling warrior and an incredible physio that we are very lucky to have as part of our PhysioFlex team. 

Hon BA Kin (Human movement science) – 2011
D.PHTY (Physiotherapy) – 2015
Dry Needling – 2015
NSW/QLD work cover approved

Born in Canada, Mike ventured to Australia in 2013 to undertake his post-graduate studies. He fell in love with the beautiful Gold Coast lifestyle and Australian people. When he is not working, Mike enjoys golf, hiking, gardening and travel. He completed his first Marathon in 2017, which he cites as one of his proudest personal achievements.

Mike has conducted and published research (Journal of Physical Therapy and Sport: Strength Training for Plantar Fasciitis and the Intrinsic Foot Musculature: A Systematic Review).

Mike has 10+ years experience working as a private practice physio and has adopted a gentle and caring approach.

Special Interest / Treatment Options:

• Pain Management
• NDIS – Disability assessment, care and management
• General and post hospital rehabilitation
• Improve strength and range of motion
• Falls prevention and post fall rehabilitation
• Gentle and goal-oriented exercise programs
• Hydrotherapy/Aqua aerobics
• Reformer pilates

BExSc (Bachelor of Exercise Science) – 2005
MPhys (Masters of Physiotherapy) – 2008
CROP – Cardiorespiratory and Orthopedic Specialty Courses RBH – 2009
PACCMAN – Post acute Clinical Care and management Specialty course RBH – 2010
APA member – 2010 – 2015
Dry Needling 2010

Ben holds a bachelors degree in Exercise Science and post graduate Masters degree In Physiotherapy from Griffith University. He has worked extensively within private practice treating many elite national athletes of varying sports as well as many local sporting teams, the Mater Childrens and Adults hospitals and has worked rurally in Queenslands St.George and Roma Hospitals.

He uses a variety of techniques to help clients achieve the best possible results. Ben undertook various courses in cardiorespiratory and orthopedics at the Royal Brisbane Hospital and uses these courses in combination with various other manual therapies, pilates and rehabilitation exercises to help manage and treat his patients.

A previous middle distance track and field national athlete, Ben is now interested in most sports and uses his elite sporting background experience and exercise science degree to aid physiotherapy assessments and treatments. He has had extensive experience with hamstring strains, ACL and MCL knee injuries, and ankle sprains. His background has enabled him to work with a significant number of middle to long distance runners and experience treating sporting injuries, patellofemoral pain, osgood schlatters, achilles tendonitis, and calf pain.

Ben also worked within a team clinic of orthopedic screening physiotherapists where he and his team were responsible for the management and rehabilitation of chronic disease and post-operative orthopaedic patients, including knee, hip and shoulder arthritis plus rotator cuff repairs, ACL Knee Reconstructions, hip and knee replacements, and various other musculoskeletal conditions.

Remedial Massage Therapy Q Academy Queensland 2007
AMAT Member

Originally from Japan, Riko Moved to London at 20 years of age to study and work. Riko has now been a remedial massage therapist on the Gold Coast for over 15 years. Her massage style is completely unique and has a lot of clients asking where she learnt her craft.

Riko loves discovering new techniques for each of her clients. She strives to achieve the ultimate experience for every client by creating an ambient space stimulating all of the senses with calming music, dim lighting, beautiful towels and a very unique massage process.

Riko has a special interest in:

– Neck and shoulder pain
– Chronic pain such as fibromyalgia, whiplash from motor vehicle accidents and long standing lower back pain.
– Before and after an operation or surgery
– Headache or a migraine
– Chest and rib pain that can sometimes cause shortness of breath
– Pregnancy pain

And will use the following techniques to help achieve her results:

Remedial massage | Sports massage | Relaxation massage | Pregnancy Massage | Reflexology | Myofascial Release
Trigger Point Therapy | PNF (Proprioceptive Neuromuscular Facilitation Stretching) | MET (Muscle Energy Techniques )

Born in Japan, Miya moved to Perth, WA in her 20s to pursue her passion and career in massage therapy. After receiving her Diplomas in Clinical Aromatherapy, and Remedial and Sports Massage from the Australian College of Natural Health Sciences in Perth, Miya embarked on her career and continued to study various techniques over the years to better her knowledge of her craft.  

 She also completed a Diploma of Remedial Massage when she and her family moved to Queensland. 

Below is list of Diplomas and Certifications that Miya has undertaken in her career: 

Completed in: 

• 2002 – Diploma In Clinical Aromatherapy 4617 (Australian College Of Natural Health Sciences; Perth, WA, Australia) {Includes Certification In Flower Essences as part of the course requirements} 

• 2003 – Diploma In Remedial And Sports Massage 50096 (Australian College Of Natural Health Sciences; Perth, WA, Australia) {Includes Certification In Swedish Massage Therapy And Reflexology as part of the course requirements} 

• 2003 – Certification In The Bowen Technique (Bowen Therapy Academy Of Australia; Perth, WA, Australia) 

• 2004 – Certification In Reiki 1 – 4 (Chiba, Japan) 

• 2004 – Completed a Course In Isogai Shiki Therapy (Tokyo, Japan) 

• 2004 – Completed a Course In Thai Massage Therapy (Chiba, Japan) 

• 2006 – Bachelor Of Health Science (Naturopathy) (Australian College Of Natural Health Sciences; Perth, WA, Australia) {Course Commenced In 2006, but completed only 2 years out of the 4 years for graduation} 

• 2018 – Diploma Of Remedial Massage HLT52015 (Mastery Institute Australia; Underwood, QLD, Australia) 

• 2021 – Completed the Dry Needling Course at CPD Health Courses. 

 And will use the following techniques to help achieve her results: 

Remedial massage | Sports massage | Relaxation massage | Pregnancy Massage | Reflexology | Myofascial Release  |  Trigger Point Therapy  |   Dry Needling 

Bachelor of Health (Physiotherapy) – 2000
Western Acupuncture
Sports and children physiotherapy

Joe is a highly accomplished Physiotherapist, with over 18 years’ experience as a sports, children and musculoskeletal Physiotherapist. He is a leading expert in Western Acupuncture and has a loyal following of clients who have trusted him over the years.

Joe has operated at senior levels of elite rugby union, including as head coach of the Gold Coast Eagles Rugby Union for 10 years, Gold Coast Cyclones Director of Rugby, and Queensland Country Coach.

He is thorough and attentive, and his point of difference is that he empowers his clients to reach and sustain a state of physical well-being, so that they can do all those things that they love. Joe provides immediate relief for current pain symptoms but is particularly skilled at taking a step back and uncovering the root cause. This then allows him to provide his clients with a pathway to manage the underlying cause so that they can get back to a normal range of function.

Born in Samoa, and raised in Auckland, New Zealand, Joe cites his proudest personal achievement as being a father of his beautiful son (who he, admirably, home-schools!). Outside of work, Joe enjoys rugby, golf and raising his son. Joe is very much looking forward to continuing what he says is his “calling in life”, by serving our local Southport and extended community.

2000 Teesside University UK: Diploma in Nursing Studies (adult)

2011 Teesside University UK: Bachelor of Science with 2nd Class Honours (1st Division) Practice innovation

Hayley worked as a nurse in critical care for 13 years at UHNT NHS in the UK before commencing a clinical nursing role for 2 years. Hayley then started a clinical nursing role with acute and chronic pain management clients before moving to a client safety coordinator role. She was promoted to the Patient Safety & Quality Lead for the Collaborative Care Group in 2020 until 2023 before joining Physioflex in 2024. Hayley promoted safety and quality culture across the Care Group, taking a lead in the administration of local investigations and responses to incidents. She represented the team at Patient Safety and Quality Meetings, overseeing the effective delivery of the Care Group complaint responses and investigation reports. Hayley is extremely competent in all administration tasks and is an effective change agent, utilising patient experience. She promotes effective communication, liaising with patients, families and team members with respect and compassion and excellent customer service.

Hayleys key strengths are excellent customer service, a high level of professionalism, reliability, an ability to work in a high-paced environment, excellent attention to detail, time management and an extremely effective communicator. She brings a wealth of experience and expertise lifting PhysioFlex to a higher level.

Jenny has developed an extensive knowledge of allied health and administrative services after having joined the PhysioFlex team in 2010. She has extensive customer service experience and will be more than happy to assist you with bookings, prices or general information about our practice.