Our Team

Dry Needling -Manual Medicine Australia Level 1&2 2024 

APA Member 2022- Current 

BSc Physiotherapy, Honours 2018 -Trinity College of Dublin, Singapore Institute of Technology 

Diploma in Physiotherapy -Nanyang Polytechnic 2017 

Physiotherapist for Singapore’s first qualified Olympic canoe sprint athlete, Paris Olympic 2024 

Orthopaedic Public Forum for Knee/Spine Physiotherapist presenter 

Physiotherapist insight for Chinese Newspaper article on Ageing and knee pain & the exercises to help.

Sarah is the youngest of 6 children and graduated with upper 2nd class honours from Trinity College of Dublin and went straight into the public service in Singapore. She has had the experience of working with clients in various settings, be it inpatient post operative total hip replacement or outpatient shoulder pain from overuse. Group classes for osteoporosis and knee osteoarthritis to improve one’s bone health and strength is another way she can engage her clients. 

Sarah recently migrated to Australia to join her husband and is loving being back on the Coast. Her past professional sporting experience in canoe sprint also blended with her skills as a physiotherapist by covering the Singapore canoe sprint athlete through the Paris Olympic campaign. That was a career highlight and shows her ability to cater to the active population on the Coast, especially the paddle athletes. 

Sarah is inquisitive and believes in treating the root cause of an issue to be able to achieve the best possible outcomes for her clients. At times, working to relieve their pain through manual techniques of mobilisation, soft tissue therapy and dry needling is the first step before exercise therapy. The injury rehabilitation process is never an easy journey, but Sarah will be working with you every step of the way. 

Sarahs Key professional interest areas:

• Group classes like osteoporosis and knee osteoarthritis classes. Combines her experience in sports and strength building and helps the clients become active safely. 

• Scoliosis: intriguing methods of management with Schroth techniques and concepts. Common occurrence with low back pain.

• Headaches & Migraines, interest with it being a common occurrence and can be treated not only with medications. 

• Occupational rehabilitation and functional capacity assessments, finds it novel as compared to Singapore and feels this is key to enabling clients to get back into work.

Sarah had personal experiences with her own injuries throughout her sporting and kayaking career and also witnessed her grandmother live with a stroke. This gave her terrific insight into the Physiotherapy career and why she loves what she does today. Sarah loves the variety and the challenge, gaining a new connection and learning experience from every client that she has. Sarah is a team player, loyal, a Brazilian jujitsu champ, a paddling warrior and an incredible physio that we are very lucky to have as part of our PhysioFlex team. 

Hon BA Kin (Human Movement Science)
D. Phty (Doctor of Physiotherapy)
Dry Needling

NDIS special interest with supervised exercise prescription

New South Wales Work cover, insurance and Qld Workcover competent 

APA Member

Mike holds a Doctor of Physiotherapy from Bond University, together with a Bachelor of Kinesiology (with honours) from Western University, Canada.

Mike has several years’ experience as a Physiotherapist in the private sector, with a particular interest in sports rehabilitation and performance, supporting his clients to return to their optimal function. Mike has enjoyed working with sports clubs and athletes, ranging from weekend-warriors to working with the Australian Rugby Union U20 team. Mike uses a combination of dry needling and manual therapy to support his clients.

Mike also has a special interest in foot injuries and foot pain, having conducted research in the clinical area of foot pathologies. His area of focus is Plantar Fasciitis and the effect of strength interventions. His most recent publication was in the Journal of Physical Therapy and Sport: Strength Training for Plantar Fasciitis and the Intrinsic Foot Musculature: A Systematic Review. Mike has a novel way of treating foot pathologies and is awaiting publication for his most recent research.

Mike has a gentle and caring approach, and absolutely knows his stuff. Born in Canada, Mike ventured to Australia in 2013 to undertake his post-graduate studies. He fell in love with the beautiful Gold Coast lifestyle and Australian people. During his pastime, Mike enjoys golf and ice hockey, resistance training, hiking and running. He completed his first Marathon in 2017, which he cites as one of his proudest personal achievements.

BExSc (Bachelor of Exercise Science) – 2005
MPhys (Masters of Physiotherapy) – 2008
CROP – Cardiorespiratory and Orthopedic Specialty Courses RBH – 2009
PACCMAN – Post acute Clinical Care and management Specialty course RBH – 2010
APA member – 2010 – 2015
Dry Needling 2010

Ben holds a bachelors degree in Exercise Science and post graduate Masters degree In Physiotherapy from Griffith University. He has worked extensively within private practice treating many elite national athletes of varying sports as well as many local sporting teams, the Mater Childrens and Adults hospitals and has worked rurally in Queenslands St.George and Roma Hospitals.

He uses a variety of techniques to help clients achieve the best possible results. Ben undertook various courses in cardiorespiratory and orthopedics at the Royal Brisbane Hospital and uses these courses in combination with various other manual therapies, pilates and rehabilitation exercises to help manage and treat his patients.

A previous middle distance track and field national athlete, Ben is now interested in most sports and uses his elite sporting background experience and exercise science degree to aid physiotherapy assessments and treatments. He has had extensive experience with hamstring strains, ACL and MCL knee injuries, and ankle sprains. His background has enabled him to work with a significant number of middle to long distance runners and experience treating sporting injuries, patellofemoral pain, osgood schlatters, achilles tendonitis, and calf pain.

Ben also worked within a team clinic of orthopedic screening physiotherapists where he and his team were responsible for the management and rehabilitation of chronic disease and post-operative orthopaedic patients, including knee, hip and shoulder arthritis plus rotator cuff repairs, ACL Knee Reconstructions, hip and knee replacements, and various other musculoskeletal conditions.

BA Science in Sports Therapy
Masters Physiotherapy
Dry Needling

Kinesio Taping 

Jordan Cleland has over 5 years of Physiotherapy experience and has seen over 1000 clients. He completed a Bachelor of Science in Sports Therapy at the University of Teeside in Scotland, with special interest in musculoskeletal injuries. He then completed a Masters’ degree in Physiotherapy.

Jordan worked in professional football (soccer) in Scotland for 10 years, and recently made the following reflection, “I decided, with my family, to move across the world to gain valuable experience in Australia. I have since fallen in love with the place and now call the Gold Coast home.” Jordan goes on to say, “My interest in Physiotherapy started from a young age following a major injury while playing professional sports. During my time at University, I worked with various soccer and rugby teams, expanding my skills and knowledge in the treatment and rehabilitation of lower limb injuries. More recently, I was Head of Medical at Partick Thistle Football Club (Glasgow). It is one of my most proudest achievements.”

Jordan is passionate about using various combinations of manual therapy, education and exercise programming to assist individuals in their journey back to optimal condition. Jordan says that “More specifically, I have a strong background in sports massage, dry needling, joint mobilisations and kinesio-taping. I enrol a patient centred approach and use evidence-based practise to achieve the best possible outcomes while also educating in injury reduction and prevention strategies.”

Remedial Massage Therapy Q Academy Queensland 2007
AMAT Member

Originally from Japan, Riko Moved to London at 20 years of age to study and work. Riko has now been a remedial massage therapist on the Gold Coast for over 15 years. Her massage style is completely unique and has a lot of clients asking where she learnt her craft.

Riko loves discovering new techniques for each of her clients. She strives to achieve the ultimate experience for every client by creating an ambient space stimulating all of the senses with calming music, dim lighting, beautiful towels and a very unique massage process.

Riko has a special interest in:

– Neck and shoulder pain
– Chronic pain such as fibromyalgia, whiplash from motor vehicle accidents and long standing lower back pain.
– Before and after an operation or surgery
– Headache or a migraine
– Chest and rib pain that can sometimes cause shortness of breath
– Pregnancy pain

And will use the following techniques to help achieve her results:

Remedial massage | Sports massage | Relaxation massage | Pregnancy Massage | Reflexology | Myofascial Release
Trigger Point Therapy | PNF (Proprioceptive Neuromuscular Facilitation Stretching) | MET (Muscle Energy Techniques )

Bachelor of Health (Physiotherapy) – 2000
Western Acupuncture
Sports and children physiotherapy

Joe is a highly accomplished Physiotherapist, with over 18 years’ experience as a sports, children and musculoskeletal Physiotherapist. He is a leading expert in Western Acupuncture and has a loyal following of clients who have trusted him over the years.

Joe has operated at senior levels of elite rugby union, including as head coach of the Gold Coast Eagles Rugby Union for 10 years, Gold Coast Cyclones Director of Rugby, and Queensland Country Coach.

He is thorough and attentive, and his point of difference is that he empowers his clients to reach and sustain a state of physical well-being, so that they can do all those things that they love. Joe provides immediate relief for current pain symptoms but is particularly skilled at taking a step back and uncovering the root cause. This then allows him to provide his clients with a pathway to manage the underlying cause so that they can get back to a normal range of function.

Born in Samoa, and raised in Auckland, New Zealand, Joe cites his proudest personal achievement as being a father of his beautiful son (who he, admirably, home-schools!). Outside of work, Joe enjoys rugby, golf and raising his son. Joe is very much looking forward to continuing what he says is his “calling in life”, by serving our local Southport and extended community.

2000 Teesside University UK: Diploma in Nursing Studies (adult)

2011 Teesside University UK: Bachelor of Science with 2nd Class Honours (1st Division) Practice innovation

Hayley worked as a nurse in critical care for 13 years at UHNT NHS in the UK before commencing a clinical nursing role for 2 years. Hayley then started a clinical nursing role with acute and chronic pain management clients before moving to a client safety coordinator role. She was promoted to the Patient Safety & Quality Lead for the Collaborative Care Group in 2020 until 2023 before joining Physioflex in 2024. Hayley promoted safety and quality culture across the Care Group, taking a lead in the administration of local investigations and responses to incidents. She represented the team at Patient Safety and Quality Meetings, overseeing the effective delivery of the Care Group complaint responses and investigation reports. Hayley is extremely competent in all administration tasks and is an effective change agent, utilising patient experience. She promotes effective communication, liaising with patients, families and team members with respect and compassion and excellent customer service.

Hayleys key strengths are excellent customer service, a high level of professionalism, reliability, an ability to work in a high-paced environment, excellent attention to detail, time management and an extremely effective communicator. She brings a wealth of experience and expertise lifting PhysioFlex to a higher level.

Jenny has developed an extensive knowledge of allied health and administrative services after having joined the PhysioFlex team in 2010. She has extensive customer service experience and will be more than happy to assist you with bookings, prices or general information about our practice.